Privacy Policy
1. Introduction
Welcome to #1 Vape Shop Australia. We respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data when you visit our website, vapekitsaustralia.com.au.
2. Information We Collect
We may collect the following information:
Personal Data: When you make a purchase or create an account, we collect details such as your name, email address, shipping/billing address, and phone number.
Order Information: Details of the products you purchase and your transaction history.
Technical Data: Your IP address, browser type, device information, and pages visited, collected via cookies and similar technologies to improve site functionality.
Communication Data: Any correspondence when you contact our customer service.
3. How We Use Your Information
We use your information to:
Process and fulfil your orders.
Manage your account and provide customer support.
Send you important transactional updates (e.g., order confirmations, shipping notices).
Improve our website, products, and services.
Comply with legal obligations, including age verification for vaping products as required by Australian law.
4. Age Restriction
Our products are intended for sale to adults of legal smoking age only. We do not knowingly collect personal information from minors. By using this site, you confirm you are of legal age in your state or territory to purchase vaping products.
5. Data Security
We implement appropriate technical and organisational measures to protect your personal information. All online transactions are encrypted using SSL technology. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.
6. Your Rights (Australian Privacy Principles)
Under the Australian Privacy Principles, you have the right to:
Access the personal information we hold about you.
Request correction of any inaccurate or outdated information.
Opt-out of marketing communications (you can use the “unsubscribe” link in any email).
Make a complaint about our handling of your data.
7. Cookies
Our website uses cookies to enhance your browsing experience. You can adjust your browser settings to refuse cookies, but this may limit some site functions.
8. Contact Us
For questions, access requests, or concerns about your privacy, please contact us at:
Email: Sales@vapekitsaustralia.com
